Accounts Receivable Representative
Company: Legrand AV, Inc.
Location: Saint Paul
Posted on: October 23, 2024
Job Description:
Thank you for your interest in becoming part of the team at
Legrand!GENERAL PURPOSEMaintain days beyond terms (D.B.T.) and
delinquency in accordance with company, department, and individual
objectives through the application of credit investigation,
collection techniques, and the setting and management of
appropriate credit limits. This is a hybrid role, located in Eden
Prairie, MN.DUTIES AND ACCOUNTABILITIES
- Reduce and maintain D.B.T. and delinquency on assigned accounts
at an acceptable level, consistent with company, department, and
individual objectives through consistent and effective collection
contact. This must be accomplished in a manner that maximizes
revenue and minimizes bad debt expense/exposure, while maintaining
excellent customer and sales force rapport through effective
communication and follow up.
- Investigate and resolve customer disputes and inquiries in a
timely manner, which often involves collaboration and coordination
with other functional areas and the field in a manner that provides
prompt service to the customer.
- Communicate effectively with representatives from assigned
accounts
- Conduct credit investigation on new and marginal accounts.
Assign and maintain appropriate credit limits and payment plans
that are consistent with the customer's financial position that
balances the need to maintain control with the need to prevent
unnecessary credit hold flags on orders. This will occasionally
involve completing a financial analysis to determine if potential
bad debt risk is imminent.
- Review, discuss options, and coordinate collection issues with
sales management and sales representatives in an effort to maintain
an open account basis with customers. Coordinate the resolution of
invalid purchase orders and other discrepancies with customers, the
sales force, and customer care.
- Collaborate with departmental and cross-functional personnel on
assigned projects related to process improvement, training, and
initiatives with customer care, distribution finance, or other
functional areas.
- Review and manage orders on hold to determine disposition, with
a particular eye towards production and shipping deadlines and
customer expectations.
- Understand workplace hazards and take steps to proactively
prevent and report hazards or injuries in the workplace. Cooperate
in Safety Programs, initiatives, and investigations.
- Demonstrate our five core values of Integrity, Customer
Responsiveness, Innovation, Passionate Contribution & Empowerment
and Continuous ImprovementJOB REQUIREMENTSEssential Knowledge,
Skills and Abilities Required:
- Demonstrated ability working with minimal supervision and
exercising judgment in developing and implementing strategies for
results
- Solid understanding of credit & collections policies,
procedures & strategies related to business customers
- Ability to read, interpret and understand credit reports
- Demonstrated strong analytical and reconciliation skills
- Excellent negotiation and customer service skills
- Excellent oral and written communication skills
- Ability to multi-task and manage several projects through
completion at one time; while providing high attention to
details.
- Knowledge of accounting practices and good math skills
- Proficient in the use of Microsoft Office, specifically
Excel
- Proficient in the use of ERP A/R software
- Proven ability to work independently and as a member of a
team
- Must have the ability to make recommendations to effectively
resolve problems or issues
- Be detail-oriented and have excellent follow through
skills
- Must possess high degree of professionalism and ability to
handle confidential informationMinimum Education and Experience
Required:
- Associates degree in Finance, Accounting, Business, or other
related field with a minimum of two (2) years commercial credit and
collections experience; or combination of relevant education and
experience
- Previous utilization of ERP systemPreferred Qualifications:
- Bachelor's degree in Finance, Accounting, or Business
- Education in financial statement analysis
- Previous utilization of SAP extremely helpful
- Experience in a manufacturing environment
- CBA or CBF certificationWORKING CONDITIONS/PHYSICAL DEMANDS
- While performing the duties of this job, the employee is
regularly required (for the majority of the working day) to sit and
make coordinated movements of the fingers for data entry on a
keyboard.
- Ability to lift up to 30 pounds
- General office environmentNote: Nothing in this job description
restricts management's right to assign or reassign duties and
responsibilities to this job at any time.Milestone is proud to be
an Equal Opportunity Employer. You will be considered for this
position based upon your experience and education, without regard
to race, color, religion, age, sex, national origin, sexual
orientation, ancestry; marital, disabled or veteran status. We are
committed to creating and maintaining a workforce environment that
is free from any form of discrimination or harassment.If you'd like
to work in a fun, creative, business-casual environment that offers
a comprehensive benefit package, we encourage you to apply! Legrand
is an equal employment opportunity employer.For California
residents, please see the link for the . California law requires
that we provide you this notice about the collection and use of
your personal Information.
Keywords: Legrand AV, Inc., Minnetonka , Accounts Receivable Representative, Other , Saint Paul, Minnesota
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