Consumer Banking Market Leader - Minnesota East Market - Expansion West Region
Company: Disability Solutions
Location: Minnetonka
Posted on: April 28, 2024
Job Description:
Job Description:At Bank of America, we are guided by a common
purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and
how we deliver for our clients, teammates, communities and
shareholders every day.One of the keys to driving Responsible
Growth is being a great place to work for our teammates around the
world. We're devoted to being a diverse and inclusive workplace for
everyone. We hire individuals with a broad range of backgrounds and
experiences and invest heavily in our teammates and their families
by offering competitive benefits to support their physical,
emotional, and financial well-being.Bank of America believes both
in the importance of working together and offering flexibility to
our employees. We use a multi-faceted approach for flexibility,
depending on the various roles in our organization.Working at Bank
of America will give you a great career with opportunities to
learn, grow and make an impact, along with the power to make a
difference. Join us!Job Description:This job is responsible for
managing a team comprised of Financial Center Managers and
Relationship Managers. Key responsibilities include driving local
strategies and tactics surrounding the client experience, deepening
and growing relationships, and ensuring operational excellence at
the market and financial center levels. Job expectations include
working across the organization to develop business knowledge and
cultivate one team partnership to collectively achieve
results.Responsibilities:
- Champions organizational vision and values executing
consistently to drive business results
- Communicates and influences and leads through change
- Manages time and priorities to create biggest impact and reduce
variability
- Manages risk and mitigates escalations and identifies
resolutions
- Manages strategic partnerships across the organization
- Drives the client experience
- Demonstrates professionalism, confidence, and respect in
interactions with internal and external stakeholders to ultimately
gain credibility and trustManagerial Responsibilities:This position
may also have responsibilities for managing associates. At Bank of
America, all managers at this level demonstrate the following
responsibilities, in addition to those specific to the role, listed
above.
- Diversity & Inclusion Champion: Models an inclusive environment
for employees and clients, aligned to company D&I goals.
- Manager of Process & Data: Demonstrates deep process knowledge,
operational excellence and innovation through a focus on
simplicity, data based decision making and continuous
improvement.
- Enterprise Advocate & Communicator: Communicates enterprise
decisions, purpose, and results, and connects to team strategy,
priorities and contributions.
- Risk Manager: Ensures proper risk discipline, controls and
culture are in place to identify, escalate and debate issues.
- People Manager & Coach: Provides inspection, coaching and
feedback to motivate, differentiate and improve performance.
- Financial Steward: Actively manages expenses and budgets in
alignment with objectives, making sound financial decisions.
- Enterprise Talent Leader: Assesses talent and builds bench
strength for roles across the organization.
- Driver of Business Outcomes: Delivers results by effectively
prioritizing, inspecting and appropriately delegating team
work.Required skills:
- Is an enthusiastic, highly motivated self-starter with a strong
work ethic and intense focus on results, acting in the best
interest of the client.
- Collaborates effectively to get things done, building and
nurturing strong relationships with key partners/clients across and
outside of organizations.
- Displays passion, commitment and drive to deliver an experience
that improves our clients' financial lives.
- Has 5+ years' of demonstrated experience with sales/bank
operations and building, leading, managing and coaching a
team.
- Is confident in identifying solutions for clients based on
their needs and can resolve problems independently or bring in
others as needed.
- Communicates effectively and confidently, and is comfortable
engaging all clients.
- Has the ability to learn and adapt to new information and
technology platforms.
- Applies strong critical thinking and problem-solving skills to
meet clients' needs as well as escalate as needed with sense of
urgency.
- Will follow established processes and guidelines in daily
activities to do what is right for clients and the bank, adhering
to all applicable laws and regulations.
- Can attract, recruit and retain an effective sales and
operations team.
- Efficiently manages your time and capacity.
- Can manage complexity, prioritize tasks, delegate and execute
in a fast-paced environment.
- Can interpret performance results, find opportunities to drive
success and hold others accountable to results.
- Can be flexible to work weekends and/or extended hours as
needed.
- Travel required: Will vary depending on geography.
- Is proficient in computer skills and professional programs
(example: Microsoft Office).
- Has the ability to pass compliance requirements.Desired skills:
- Experience in financial services and knowledge of financial
services industry, products and solutions.
- Experience in mortgage, retail or hospitality.
- Experience working in an environment with individual and team
goals where goals were routinely met or exceeded.
- Undergraduate college degree.
- Prior management experience.
- Bilingual skills.Skills:
- Coaching
- Customer and Client Focus
- Leadership Development
- Risk Management
- Talent Development
- Business Operations Management
- Customer Service Management
- Decision Making
- Executive Presence
- Sales Performance Management
- Critical Thinking
- Performance Management
- Process Performance Management
- Recruiting
- Result OrientationShift:1st shift (United States of
America)Hours Per Week: 40
Keywords: Disability Solutions, Minnetonka , Consumer Banking Market Leader - Minnesota East Market - Expansion West Region, Accounting, Auditing , Minnetonka, Minnesota
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